HA! The latest article in the Hootsuite blog is called Migration Season. So it was no surprise, we knew it was coming. Well Hoostuite thought we knew.  It seems that the new PRO announcement was not heard by some. I woke up to be given a deadline, keep the free plan or pay $6 a month for the PRO plan that won’t give me some of the features that I personally use often within the Hootsuite platform.  If I want all the features I use, I have to get the enterprise plan at $1500 a month. Ok, that’s for 30 people, but I only need it for 2, so no options for me. I guess I can do what the article suggests, I can migrate to another platform.

On a side note, that post said “Since announcing the premium plans back in August of 2010, we’ve listened closely to your feedback and suggestions to ensure that we could tailor the plans to meet your different requirements and to ensure that the key features are as affordable and available as possible.”

Looking at their twitter accounts, it doesn’t feel like they are listening. They are responding, but not LISTENING. When someone asks a question they answer it, but it feels very upsellish. “We appreciate your feedback. We’ve made it as affordable as possible for advanced functionality”.

I realize that the team at Hootsuite has done an amazing job on a limited budget. I don’t mind if they sell some ad space and feed it to me. I’m not really happy as you can tell, but I have not totally given up on Hootsuite.

Tell me what you think, and if you’re migrating away, please share where you’re going so we can all visit and see if it is somewhere we’d like to stay.

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